Last updated: 12 November 2026
1. Scope
This Privacy Policy explains how the information of people (“you”) who visit the website operated by [Company Name] (“Terziler Health Tourism”, the “Company”, “we”), fill in our forms or use our consultancy and coordination services is collected, used and protected. For detailed information on the processing of personal data, please see our KVKK Privacy Notice and, for visitors from the European Economic Area, our GDPR Notice.
2. Information We Collect
- Information you provide directly: full name, phone number, email, country, the service you are interested in and your message.
- Health data: hair/scalp photos and medical history you send for a preliminary assessment (only with your explicit consent).
- Travel data: passport details, flight information and accommodation preferences you share so that we can arrange your trip.
- Automatically collected information: IP address, browser type, pages visited and cookie data.
3. How We Use Information
- To respond to your assessment and consultancy requests,
- To share your case with our partner clinics and physicians for assessment and treatment planning,
- To obtain quotes and coordinate your treatment with the partner clinic,
- To arrange travel, accommodation, transfers and interpreter services,
- To follow up with you after treatment,
- To fulfil our legal obligations,
- To send campaign and information messages, if you have given permission,
- To improve our website's performance and user experience.
4. Sharing of Information
Your personal data is never sold or rented. Your information may be shared only to the extent required by the service, with our partner clinics and physicians (for assessment, planning and treatment), authorised public bodies, our business partners (transfer, accommodation, payment institutions) and our technical service providers, in accordance with applicable legislation. Health data is shared with partner physicians bound by confidentiality only with your explicit consent.
5. Cookies
Our website uses cookies to improve your experience. You can manage your cookie preferences through the notice shown on your first visit or through your browser settings.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Core website functionality and remembering your cookie preference | Session / 1 year |
| Analytics | Measuring visit statistics and website performance | [Duration] |
| Marketing | Showing content and ads relevant to your interests | [Duration] |
6. Data Security
We apply appropriate technical and administrative measures, including 256-bit SSL encryption, to protect your data against unauthorised access, loss and misuse. Only authorised staff and partner physicians involved in your case can access health data.
7. Your Rights
You have the right to access your personal data, request its correction or deletion, object to its processing and withdraw any consent you have given. To exercise these rights, you can contact us through the channels below.
8. Contact
Terziler Health Tourism
Akat Mah. Ebulula Mardin Cad. No: 20, Beşiktaş / Istanbul 34330, Türkiye
Email: info@terzilerhealthtourism.com · Phone: +90 212 963 77 58