Last updated: 12 November 2026
1. Data Controller
Under the KVKK, your personal data is processed by [Company Name] (“Terziler Health Tourism”, the “Company”) in its capacity as data controller, within the scope described below. The Company provides health tourism consultancy and coordination services; medical procedures are performed by independent partner clinics, which act as separate data controllers for the treatment they provide.
| Company Name | [Company Name] |
|---|---|
| Address | Akat Mah. Ebulula Mardin Cad. No: 20, Beşiktaş / Istanbul 34330, Türkiye |
| MERSİS No. | [MERSİS Number] |
| info@terzilerhealthtourism.com | |
| KEP Address | [KEP Address] |
2. Personal Data Processed
| Data Category | Examples |
|---|---|
| Identity | Name, surname, date of birth, Turkish ID / passport number |
| Contact | Phone, email, address |
| Health Data (special category) | Photos, medical history, assessment findings and treatment plans shared with partner physicians |
| Travel | Flight details, accommodation preferences, transfer information |
| Financial | Invoice and payment information |
| Visual Records | Before/after photos (only with separate explicit consent) |
| Transaction Security | IP address, cookie records, log information |
3. Purposes of Processing Personal Data
- Providing health tourism consultancy and coordination services,
- Sharing your case with partner clinics and physicians for assessment and treatment planning,
- Obtaining quotes and managing appointment, treatment and follow-up processes with the partner clinic,
- Arranging travel, accommodation, transfers and interpreter services,
- Invoicing and payment transactions,
- Fulfilling obligations arising from legislation,
- Promotional and information activities, where you have given explicit consent.
4. Legal Grounds
Your personal data is processed on the legal grounds set out in Article 5 of the KVKK: being expressly provided for by law, the establishment or performance of a contract, compliance with a legal obligation, and legitimate interest. Your special category health data is processed and shared with partner physicians bound by a duty of confidentiality, in accordance with Article 6 of the KVKK, on the basis of your explicit consent.
5. Transfer of Personal Data
Your personal data may be transferred to our partner clinics and physicians, authorised public bodies and institutions (such as the Ministry of Health), laboratories, insurance companies, payment institutions, our transfer and accommodation partners and our technical service providers, in accordance with Articles 8 and 9 of the KVKK. Transfers abroad are made only when the conditions set out in the law are met.
6. Collection Method
Your personal data is collected by automated or non-automated means through the forms on our website, WhatsApp, phone, email, social media channels and face-to-face meetings.
7. Retention Period
Your personal data is retained for as long as the purpose of processing requires and for the statutory retention periods set out in the relevant legislation; at the end of that period it is deleted, destroyed or anonymised.
8. Your Rights under Article 11 of the KVKK
- To learn whether your personal data is processed,
- To request information about it if it has been processed,
- To learn the purpose of processing and whether it is used in line with that purpose,
- To know the third parties to whom it is transferred, in Türkiye or abroad,
- To request correction if it is incomplete or inaccurate,
- To request its deletion or destruction under Article 7 of the KVKK,
- To request that correction, deletion and destruction be notified to third parties to whom the data was transferred,
- To object to an outcome against you arising from analysis exclusively by automated systems,
- To claim compensation for damages if you suffer loss due to unlawful processing.
9. Applications
You can submit requests regarding your rights in writing, together with documents verifying your identity, to our address above or via [KEP Address]. Applications are concluded free of charge within 30 days at the latest.